How to Help Your HR Team and Strengthen Your Business
Ms. Pomerantz is the CEO of TPG HR Services USA and has over 35 years of Human Resources practices experience. She holds a Master’s in Human Resource Management (MHRM) and is a certified Senior Professional in Human Resources (SPHR) and SHRM Senior Certified Professional (SHRM-SCP). Mary also serves as CEO of Mary Pomerantz Advertising, one of the largest recruitment advertising agencies in the country. Earlier in her career, she was president of the 17th largest staffing firm in the country.
In a small or mid-size business, HR professionals often wear many hats. They may oversee recruiting, compliance, employee relations, benefits, training, and workplace culture.
As the business grows, HR’s responsibilities usually grow with it, but staffing and budgets do not always keep pace. Several 2026 surveys of HR professionals show that the smaller the company, the more stress HR professionals feel about not having enough time to do everything their job requires.
Supporting HR is not simply an employee-wellness initiative. It can help your business attract and retain talent, reduce compliance risks, build a stronger workplace, and ultimately to succeed.
What Are The Biggest Pressures Facing Today’s HR Professionals
Before deciding where to invest in your HR function, it helps to understand the main challenges HR professionals are currently facing.
Flexible work can help businesses compete for talent, but it creates additional responsibilities for HR. These may include maintaining employee connection, managing equipment needs, coordinating across time zones, and complying with employment requirements in multiple states.
Keeping pace with AI
As artificial intelligence becomes more common in the workplace, HR teams must assess new tools, protect employee and applicant data, monitor potential bias, and communicate how the technology is being used. Small HR teams may be asked to manage these responsibilities without specialized technical or legal support.
Doing more with limited resources
HR teams are expected to handle essential administrative work while also leading strategic efforts such as management training, workforce planning, and employee engagement. When funding, staffing, or technology is limited, routine responsibilities can quickly become overwhelming.
Carrying the weight of employee
well-being
HR professionals frequently support employees through stressful or sensitive situations. At the same time, they may experience burnout themselves. Some hesitate to use available mental health resources because of time constraints or being viewed as someone who can’t handle pressure.
Strategies for Business Owners to Strengthen their HR
Follow the steps outlined below to help your HR team achieve the strategic goals your company needs to succeed.
Give HR a meaningful voice in business decisions
Create regular opportunities for HR professionals to discuss workforce challenges, emerging risks, and resource needs with leadership. Their close connection to employees gives them valuable insight into morale, management effectiveness, hiring conditions, and retention concerns.
Include HR early in decisions that affect people rather than asking the team to manage the consequences afterward. Listening to HR’s recommendations can lead to better planning, stronger employee trust and fewer avoidable problems.
Match resources to business demands
Make sure your HR team has the staffing, budget and tools needed to manage its responsibilities effectively. Useful technology may include applicant tracking systems, onboarding platforms, payroll integrations and learning management systems.
Hiring another HR employee may not always be financially practical. In that case, look for specific tasks that can be automated, outsourced to a qualified vendor or shared with another department. The goal is to reduce bottlenecks without sacrificing service, accuracy or compliance.
Build HR’s skills along with the rest of your workforce
HR professionals often organize training for everyone else while their own development takes a back seat. Give them opportunities to attend workshops, earn certifications, or participate in industry conferences.
When the budget allows, consider offering tuition assistance or reimbursement for relevant education. Even modest investments can help HR professionals stay current on employment practices, technology, and workforce trends—and apply that knowledge throughout your organization.
Use AI to save time—not create new risks
AI-powered tools can help smaller HR teams complete repetitive work more efficiently. Potential uses include drafting job descriptions, scheduling interviews, organizing employee information, and responding to common questions.
However, simply purchasing an AI tool is not enough. Provide training, hands-on practice and clear guidelines for responsible use. HR professionals should understand how to review AI-generated content, protect confidential information, and identify potential errors or bias. With the right oversight, AI can increase capacity without compromising sound judgment.
Make employee well-being benefits accessible to HR, too
HR professionals can absorb a great deal of emotional strain while helping other employees. Encourage them to use the same support available to the rest of the workforce, including employee assistance programs, counseling, stress-management resources, mindfulness tools and wellness stipends.
Business owners and senior leaders can reinforce this message by supporting reasonable workloads, encouraging time off and treating well-being as a normal business priority. When HR professionals feel comfortable using these resources, it also helps strengthen a companywide culture of well-being.
Supporting HR is an Investment in your Business
For small and mid-size businesses, a capable HR function can have an outsized impact. HR professionals help protect the organization, develop its people and create the conditions for sustainable growth.
When business owners invest in HR’s skills, tools and well-being, they are also investing in productivity, employee retention and organizational resilience. Providing HR with the right support helps the team move beyond reacting to day-to-day demands and become a stronger strategic partner for the business’s future.
Partnering with TPG HR Services
TPG HR Services can help your company in any HR capacity; we can provide as much or as little HR help as your company needs. Give both your employees and your company the best chance to succeed by choosing TPG HR Services as your HR partner. Contact us today to discover more about our services and how we can assist your company.